2020, who would’ve believed it? The virus, the closures, the recession, the disruption to supply, the working from home, the furlough and the general cluster of chaos that ensued from March onwards. 11 months down the line things do now seem to be looking up and we have reason to be very optimistic.
This year we will build on the exceptional growth we have experienced in the past five years. This includes plans to add another five staff to the current Account Management and Customer Service Teams to allow us to forge that special and meaningful relationship with our new clients gained in 2020.
As well as building on what we already have in our office-based departments, we also seek to do the same in our warehouse and factory. Maximising efficiency in the way we handle and pick stock in the warehouse will be essential to meeting customer demands this year which is why we will be adding a new Stores Controller to sit on the existing Warehouse Management Team within the coming weeks.
Alongside this, we will also be reaffirming our longheld belief of investing in our young people. Doing this in the past has brought us great long term benefits with five of our former young apprentices going on to complete their courses and to hold positions within the company. To do this we will utilise the government’s new Kickstart Scheme which is designed to give 16-24 year olds a chance at gaining employment and valuable work experience.
Despite the huge improvements that will come from the year, it would be unwise to ignore the many significant challenges that remain. The economy is still in a terribly bad state and many more people will unfortunately become unemployed this year due to the fallout of the pandemic. People and businesses up and down the country are still in a huge limbo regarding their short term circumstances and many people are having to juggle home schooling as well as their work commitments. Things will get better.
We take heart in the fact that the issues that we all face as a business community and a society can and will start to be resolved once the country starts running smoothly again, which there is widespread enthusiasm about this being the case this year. 2020 may not have went the way we would have liked, but let it be known that Industrial Workwear is looking ahead and is determined to make 2021 a year of optimism, progress and continual improvement.